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My email address is not accepted to create my Ubigi account. What should I do?

In case your email address is not accepted or if you get an error message when trying to create your Ubigi account, please make sure that:

– you entered your email address correctly
– you must enter the same email address as the one you just entered to activate your Personal eSIM on your MyBMW account
– in case you already have a Ubigi account for another service, you must use a different email address to create an account for your BMW

In case the situation persists, please contact our Customer Service for further help.

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