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I am connected to my Ubigi account for the first time, but no data plan is displayed. Why?

First of all, make sure that you are connected to the Ubigi account linked to your BMW (the BMW logo appears at the top of the screen).

In case you have not yet created an account linked to your BMW or if you have interrupted the process of installing your Personal eSIM with Ubigi, we invite you to follow the instructions on our installation guide on the page GETTING STARTED.

Please ensure beforehand that Ubigi services are available for your car in your country on the following links:

1 – How to check if my vehicle is equipped with a Personal eSIM and eligible to Ubigi services?

2 – Are the Personal eSIM feature with Ubigi available in my country?

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